Robert S. Kaplan and David P. Norton, in their groundbreaking work The Balanced Scorecard, indicate that 16 weeks is an adequate time frame to set up a Balanced Scorecard (BSC). Why then does 16 weeks so often become 16 months? And, if BSC processes have revolutionised organisations, why aren’t all organisations, with more than, say, […]

I recently attended your ‘Quick Month-end Reporting’ through CIMA and although somewhat skeptical on the day, I thought you would be interested in some feed back on what was achieved in month one.
Our reporting timetable was somewhat flexible and figures tended to be prepared for BPG (Business Planning Group) 3rd Wednesday of the Month and […]

Built to honour the Duke of Marlborough’s victory over the French, this fine stately home is one of the treasures of England.The Finance team, after attending David’s course have managed a sweet victory of their own.Following our attendance at your inspiring two days of presentations we went away convinced we could achieve our month end […]

Below are some questions and answers from the webcast I did for bettermanagement.com “A Balanced Scorecard in 16 Weeks, Not 16 Months” the other day. It is available online in and it is free to register and listen to the archived copy.

We’re part-way through a long implementation which isn’t working. What actions should we […]