Cancellations up to two weeks prior to the workshop (four options)
Bookings can be cancelled with a 10% administration surcharge up to 2 weeks before the course, all course papers sent as final settlement, another person can be sent as a substitute or the fee paid can be carried forward to another course.
Cancellations within the last two weeks (three options)
Another person can be sent as a substitute, all course papers sent as final settlement, or the fee paid can be carried forward to another course. In all cases fee is payable within the original stated dates in the brochure.

An in-depth look at how to create and use key performance indicators (KPIs), from the King of KPIs – now updated and expanded!
Performance measurement is failing organizations worldwide, whether they are multi-nationals, government departments, or non profit agencies. This book is packed with features to assist implementation of Winning KPIs.
Winning CFOs equips CFOs, controllers, and corporate accountants to radically transform their contribution to their organizations, migrate into a leader and business partner, maximize their job satisfaction and profile, and leave a legacy of efficiency and effectiveness.
Moving into a new position of leadership is one of the toughest challenges a businessperson can face. Yet, many drift into it without adequate preparation, hoping a great career will just happen. In The Leading-Edge Manager’s Guide to Success, performance management thought leader David Parmenter presents proven solutions and cutting-edge techniques in your journey toward becoming an extraordinary manager and leader. This practical guide will help you manage your leadership transition so you can take charge, build your team, and deliver results.