Feb
6
Better practice studies and what they can do for your IS function
February 6, 2007 | Leave a Comment
Better practice and benchmarking are all about continuous improvement. They benefit IS functions at all stages of their development by showing them how to migrate to more added value services.Better practice studies and benchmarking studies are two ways for IS functions to measure their effectiveness and the level of service they are providing to internal [...]
Jan
29
Were we so clever to get rid of morning tea?
January 29, 2007 | Leave a Comment
I remember my first impressions of the New Zealand business world when I arrived from England in 1982, just after the Springbok Tour. As an Auditor I visited many New Zealand companies and experienced firsthand the daily procession to morning tea. Looking back, I do recall some interesting characteristics of this ritual, such as: older [...]
Jan
26
When TOMs (takeovers or mergers) go bad
January 26, 2007 | Leave a Comment
The Economist ran a very interesting series on six major TOMs and this article looks at some of the lessons learnt, which are very relevant to the NZ environment, and provides a scorecard for your next TOM. It is often quoted, and even great leaders seem to forget, that history has a habit of repeating [...]
Jan
25
Is too much time going in to your month end reporting process?
January 25, 2007 | Leave a Comment
Much valuable management and accounting function time is invested across the country in this exercise. Does the impact of the reporting process in your organisation warrant the investment you make? The impact of a quick month end is significant. Take two hypothetical organisations with 500 staff and say 20 accounting staff. In the example shown [...]
Jan
25
How you can seek staff opinion for less than $6,000
January 25, 2007 | Leave a Comment
It goes with out saying that the people in an organisation, are the organisation. Since Kaplan and Norton introduced the concept of a balanced scorecard (BSC) it has become increasingly more important for companies to track staff satisfaction and act upon those major areas of concern. Kaplan and Norton dedicated a section of the BSC [...]