Live Audio Webcast: Monday, March 22 3:00 p.m. ET Thank you for your support on my webcasts. Some of you will know that I am on a mission. I wish to transform performance management in leading organizations around the world by 2030. To this day I am not sure why I feel duty bound to [...]

KPIs are a special performance tool, it is imperative that these are not included in any performance related pay discussions and agreements. KPIs are too important to be gamed by individuals and teams to maximise bonuses.  Whilst KPIs will show; 24/7, daily or weekly how teams are performing it is essential to leave the KPIs [...]

Finding your organisation’s critical success factors – the missing link in performance management. Click here for full article

In this article I will support my belief that to replicate Toyota’s success is a fifteen year journey, and although a daunting period it is a worthwhile journey. To succeed there needs to be all three layers of management in place who have lived the change process. The checklist below sets out the journey you [...]

I met an interesting investment banker on the plane from Melbourne to Sydney who told me about the take-over and merger game that is being played by large investment bankers around the world. It never made any sense to me when everybody knows only one in six mergers breaks even and many have lost billions [...]

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