Oct
20
Article: Finding Your Organisations Critical Success Factors – The Missing Link In Performance Management
October 20, 2009 | Leave a Comment
Understanding, measuring and managing critical success factors is increasingly important to ensuring the survival and future prosperity of organizations, in these times of economic recession and uncertainty. Click here for full article!
Oct
8
Article: Measuring Performance in Challenging Times
October 8, 2009 | Leave a Comment
With the economy in downturn and many businesses facing challenging times, we should be measuring business performance in a new way. Our traditional tools and processes for performance measurement are more akin to Charles Dickens than the 21st century, and thus more appropriate for the Victoria and Albert Museum than a fast and flexible organization. [...]
Mar
6
Have you struggled with measurement? Join David Creelman as he speaks to David Parmenter, author of “Key Performance Indicators – developing, implementing, and using winning KPIs†and an expert on key performance indicators.
Feb
13
Implementing 360 degree feedback
February 13, 2007 | Leave a Comment
What are the best ways to make the 360 degree feedback process work? What can you do to make the process less time consuming for the organisation? Participants in our better practice studies* have found practical solutions to both these questions. We have noted the increasing use of 360 degree feedback and the positive responses [...]
Feb
12
Have you done enough with health, safety and wellbeing?
February 12, 2007 | Leave a Comment
There was a time when ACC premiums were just seen as another form of taxation, staff with back injuries disappeared for months and even years, when managers thought OOS was a yuppie number plate. Times have changed. Significant inroads have been made into this area by participants*. From the waymark solutions limited studies participants are [...]