During workshops which I deliver I have been asked by attendees from small-to-medium enterprises (SMEs) about my advice on a simpler truncated process for implementing ‘winning KPIs’ organisations with say less than 250 employees. “Will winning KPIs work for us?” they ask. The answer is a profound “yes”. Finding your winning KPIs will create much [...]

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KPIs are a special performance tool, it is imperative that these are not included in any performance related pay discussions and agreements. KPIs are too important to be gamed by individuals and teams to maximise bonuses.  Whilst KPIs will show; 24/7, daily or weekly how teams are performing it is essential to leave the KPIs [...]

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Finding your organisation’s critical success factors – the missing link in performance management. Click here for full article

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Quarterly Rolling Forecasting is one of the most important management tools of this decade and is a process that will revolutionise any public or private sectore organisation. For full article click here

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In this article I will support my belief that to replicate Toyota’s success is a fifteen year journey, and although a daunting period it is a worthwhile journey. To succeed there needs to be all three layers of management in place who have lived the change process. The checklist below sets out the journey you [...]

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