Aug

9

Article: Implementation Variations, Small To Medium Enterprises, Not For Profit Organisations

August 9, 2009 | Leave a Comment

The following is an extract from the article: “Implementation Variations, Small To Medium Enterprises, Not For Profit Organisations”.
When I first wrote about the twelve step process I set out an indicative implementation Gantt chart, see Exhibit 5.1. Attendees from small to medium enterprises (SMEs) have often requested my advice on a simpler truncated process.
Click here […]

Jul

11

Article: Brainstorming Performance Measures

July 11, 2009 | Leave a Comment

The following is an extract from the article: “Brainstorming Performance Measures”.
The following diagrams show how I demonstrate brain storming of measures to attendees. There is a web cast on www.bettermanagement.com search under ‘parmenter’ and invest 40 minutes listening to ‘sorting the wheat from the chaff’ webcast.
Click here to see full article

Jun

20

Article: How To Implement Winning Kpis In 16 Weeks

June 20, 2009 | Leave a Comment

The following is an extract of the article: “How To Implement Winning Kpis In 16 Weeks”.
Kaplan and Norton, in their groundbreaking book The Balanced Score¬¬card: Translating Strategy into Action, indicated that 16 weeks is sufficient time to establish a working balanced scorecard with KPIs. However, organizations of all sizes and complexity stumble with this process, […]

Jun

1

Article: Finding Your Organisation’s Critical Success Factors

June 1, 2008 | Leave a Comment

Most organizations know their success factors, however few organizations have:

worded their success factors appropriately
segregated out success factors from their strategic objectives
sifted through them to find their critical ones – their CSFs
communicated the CSFs to staff

Finding an organization’s CSFs is relatively simple step, and is the focus of this article.  I want to show you a […]

Jun

8

Article: Creating a dashboard for the Board

June 8, 2007 | Leave a Comment

David Parmenter states “Since the Board’s role is clearly one of governance and not of management it is, I believe, inappropriate to be providing the Board with the KPIs.”
There is a major dilemma in most organisations that have boards over what information is appropriate for the Board, and what is not. In an earlier article […]

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