Sep

3

Article: Implementation of Winning KPIs in an SME

September 3, 2010 | Leave a Comment

During workshops which I deliver I have been asked by attendees from small-to-medium enterprises (SMEs) about my advice on a simpler truncated process for implementing ‘winning KPIs’ organisations with say less than 250 employees. “Will winning KPIs work for us?” they ask. The answer is a profound “yes”. Finding your winning KPIs will create much [...]

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Jul

20

Finding your organisations critical success factors

July 20, 2010 | 2 Comments

I have been working with a number of different organisations to find their critical success factors. This work has further supported the process as outlined in Chapter 7 in my 2nd Edition of Key Performance Indicators. In one organisation the first phase of gathering the success factors had been truncated and this had a serious [...]

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Jul

7

Do not cascade measures down from Strategic initiatives

July 7, 2010 | Leave a Comment

Many organisations spend much time on strategy and create a document which is only good for helping solve insomnia – reading one page is enough to put anyone to sleep. The key is simple messages that the staff can understand. It is important not to cascade performance measures down from strategic initiatives. This leads to [...]

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Apr

26

David’s Book – KPI 2nd Edition Short Video

April 26, 2010 | 2 Comments

Key Performance Indicators: Developing, Implementing, and Using Winning KPIs Get it from amazon.com

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Mar

22

Webcast: A Viking with a mother’s heart – management lessons from Shackleton

March 22, 2010 | Leave a Comment

Live Audio Webcast: Monday, March 22 3:00 p.m. ET Thank you for your support on my webcasts. Some of you will know that I am on a mission. I wish to transform performance management in leading organizations around the world by 2030. To this day I am not sure why I feel duty bound to [...]

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