Testimonials

I am reading your book about the “Winning KPIs” and wanted to say it is great. The insights are very revealing, and the book is written in a very accessible language. Thank you for writing it.  Again, thanks for bringing us this great book.

“We worked with David in a series of web-based sessions to commence and develop our KPI office and measurement suite. He is an absolute expert in his field and provided excellent clarity, detail and insight into the clear differences between results and performance indicators which lead to the outputs. Whilst early in our journey, David’s help and knowledge mean we are delighted with our progress to date, and couldn’t have got to our current position without David’s industry leading expertise.” Major Food company in the UK

“We worked with David Parmenter’s methodology since 2013. The ‘winning KPIs’ methodology works extremely well alongside the implementation of ‘lean’ in our business. I wholeheartedly recommend this book and methodology to those who have been tasked with developing KPI’s that can change behaviours and deliver a broad range of improved business results.” Forestry company in New Zealand

“A really good introduction to KPIs. I’ve had this in my library since the 1st version came out a few years ago. I work with balanced scorecards and this book helped push me in the right direction when I was struggling to get started. I recommend this book to anyone getting started with balanced scorecard or other measurement methods.

“Though the book is written to satisfy the necessities of a large organization and my application was for a small firm (a “flat” organization with less than 35 employees), the information was sufficiently concise and complete, that I could readily modify the recommendations and net strong results. I recommend this book for anyone seeking to experience the rewards of properly using KPIs, PIs, RIs and KRIs to improve their corporate performance.”

When you are trying to implement a performance measurement system in a non-profit it is extremely important to have tools that are clear, concise and useful. Parmenter’s book Key Performance Indicators played a clear role in helping me design indicators that made the most sense. Further the info in the book played a key role in helping my office develop workshops to explain how to develop indicators and identify indicators for support as well as social service program areas that made the most sense. I highly recommend this book if this is the direction you are moving in.

The ‘Knowing – Doing Gap’ can be difficult to close. For Balance Scorecard fans, KPI consultant David Parmenter fills that gap. Written as an instruction manual for implementing performance measurement in any organization, this easy to read guide provides both context and content for a ‘just do it” approach; implementing a successful performance measurement system this is, in any business sector. The approach is pragmatic, the steps are clear and doable, the materials don’t give the answer, but they provide a well-defined space in which to write your own business particulars. This book does not belong on any manager’s book shelf; it belongs on their working table. This one is a winner for those who want doing and not just knowing. Performance author and presenter
I have read several of David’s books in the past and this one is a classic. David is very practical and hands-on. This is not just theory. Also, I really love the different checklists etc. That makes it very useful for projects. European CEO

“David’s methods for the development and implementation of KPIs is straightfor­ward, clear, and above all else, practical. Anyone interested in implementing KPIs for the first time in his or her organization will find this book an invaluable resource.”

—SUZANNE TUCKER, CEO, The CFO Edge, Inc.

“David’s KPI methodology is easy to understand and share, and facilitates the identification and implementation of KPIs in any business. His approach drives improvement in operational performance.”

—SCOTT HODGE, President and Performance Architect, Associates in Management Excellence

Feedback on the earlier editions