Getting your performance measures right is vitally important to the performance of your organisation and will mean the difference between success and failure. All too often I see organisations drown in a sea of useless measures (analysis paralysis) with no clear focus. Other organisations see measures as something only the bean counters should do.

Providing a complete A-Z cookbook, this book sets the standard for any organisation developing their performance measures and will soon be recognised as the definitive work on this subject.

For anyone wanting to develop a new set of measures or simply overhaul the existing set this book really is a must-read. If you only ever buy one book on performance measures – buy this one.