Quick links related to David’s KPI work

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Buy electronic templates from the Book(for organisations over 250 employees)

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Buy Implementing winning KPIs in SMEs (Modified for entities with less than 100 employees)

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Look inside – at the book index

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Implementing winning KPIs in SMEs (Modified for entities between 100-250 employees)

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Buy this Book @ amazon.com

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Testimonials on Key Performance Indicators: Developing, Implementing, and Using Winning KPIs 3rd edition

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Buy David Parmenter’s KPI Toolkit: Introduction to implementing winning KPIs whitepaper 180 pages+ E-Templates 

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Free media for KPI 4th edition Book owners

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The 100-page PDF implementation guide and a sample of E-templates FREE for book owners

This book comes with a 100-page PDF implementation guide, and is a simple and easy-to-read guide on how you go about finding measures that will help your organization on the journey from good to great. For people working on a KPI project, you can purchase the electronic version of the book templates plus useful PowerPoint presentations from the link below. For more information about the book, click on the book cover link.

David’s intellectual property is constantly evolving and to access his up to the minute KPI work it is best to purchase his extensive whitepaper. On notification of a purchase, David reviews the whitepaper, updating it, and then publishes. Ensuring that the reader receives his most up to date thinking. For more information, you can browse the whitepaper here.

Access the 100-pages PDF implementation guide

A guide to implementing KPIs in your organisation from the King of the KPIs

David Parmenter’s first edition of Key Performance Indicators was the first book to bring to light three discoveries to unlock performance measures from their shackles. 

1. David Parmenter’s first edition of Key Performance Indicators was the first book to bring to light three discoveries to unlock performance measures from their shackles. 

  1. An organization operating without its critical success factors, known by all, is aimless
  2. Most measures are not in fact KPIs they are result indicators – measures that show how teams have worked together, often measured monthly leading to a busy reporting machine that fails the organization
  3. All KPIs are non-financial, measured 24/7, daily or at the very least, weekly.

2. This fourth edition has been further refined to help project management professionals, senior leadership, and external KPI facilitators implement a successful KPI project.  The book includes:

  1. The seven characteristics of KPIs and why you only need up to 10 KPIs
  2. The difference between result and performance indicators
  3. Getting the right mix of past, current and future measures
  4. A kit to help you find your organization’s critical success factors, the source of all meaningful measures
  5. The myths driving current measurement thinking that need to be avoided
  6. How to minimize the dark side of performance measures
  7. How rules to follow when designing performance measures from the CSFs
  8. How the in-house KPI team should sell and lead a KPI project
  9. A PDF implementation guide full of worksheets, checklists, and questionnaires for the KPI team
  10. Over 200 carefully designed performance measures (these can be purchased electronically in a database)(boxes)

3. If you are building KPIs for your organization, Key Performance Indicators will help you avoid these common mistakes and ensure you’re your efforts result in ownership, empowerment, and fulfilment at all levels.

Rife with examples, worksheets, practice exercises, templates, and other valuable tools, Key Performance Indicators is truly a field guide. Readers will walk away with an understanding of the what, why, and—most importantly—the how of building appropriate and effective KPIs into organizations of all sizes.

Key performance indicators are crucial to defining and tracking your organization’s progress toward its goals. Setting up the wrong performance measures can lead to unwanted behaviors across an organization, perhaps even destroying value through misalignment and confusion.

4. This fourth edition has been improved by:

  1. Simplifying, reorganizing and refining the Winning KPI process into a three-stage process
  2. Refining the “selling the change” process by incorporating more reference to the psychology behind resistance to change.
  3. A new chapter on the rules for designing measures
  4. New methods he has used in more recent KPI implementations
  5. A further refined performance measures database

5. All templates in the book + additional PowerPoint presentations

In the book and the accompanying PDF implementation guide, I have many templates, checklists, workshop templates, a PowerPoint KPI sales pitch, one page KPI report formats to help the KPI team implement change rapidly. Readers will find it cost beneficial to purchase the electronic versions, thus avoiding a time consuming formatting exercise. As I only make USD$1.50 per book, I need to sell the electronic versions as they represent over USD$30,000 of my time over the years I have developed them.https://davidparmenter.com/product/crater-mug/

6. Contents of the E-templates include

  1. Indicative KPI roll-out time frame template
  2. Agenda and content of a two day critical success factor workshop
  3. The workshop exercises
  4. Sphere of influence mapping template
  5. KPI reporting formats
  6. Questionnaire on employees’ view on KPIs
  7. Employee concerns and learning issues worksheet
  8. Agenda for staff roadshow to promote KPI project
  9. Marketing the KPI system to all employees checklist
  10. Half-day workshop timetable for the senior management team to sell the KPI project
  11. One day KPI focus group on CSFs and associated performance measures
  12. One day focus group agenda and timetable
  13. Senior management team commitment checklist
  14. Senior management team questionnaire
  15. Selecting a facilitator checklist
  16. KPI development strategy checklist
  17. KPI development strategy worksheet
  18. The KPI project facilitator’s role checklist
  19. Establishing a KPI project team checklist
  20. Establishing a KPI project team questionnaire
  21. KPI 360-degree questionnaire
  22. “Just do it” KPI project checklist
  23. “Just do it” KPI project worksheet
  24. Job description for the KPI team leader
  25. Workshop preparation checklist
  26. Draft of the CEO invitation to attend the two day critical success factors workshop
  27. Preparing a list of draft operational success factors checklist
  28. List of common operational success factors
  29. List of common outcome statements
  30. Agenda and timetable for a two day critical success factor workshop
  31. Instructions for the break out exercises in the critical success factors workshop
  32. A list of empty words sourced from Stacey Barr’s work
  33. Wording of measures exercise template
  34. Characterizing measures template
  35. Proposed agenda for the staff KPI workshop
  36. Exercises in the staff KPI workshop
  37. Understanding of the organisation’s critical success factors worksheet
  38. Checklist to ensure you have a successful staff workshop
  39. Key tasks for recording performance measures
  40. Checking KPIs against the seven characteristics

7. The PowerPoint E-templates

  1. A strategy PowerPoint slide deck
  2. Selling the KPI project to the CEO
  3. Selling the KPI project to the staff in your organisation

Dear David,

More Testimonials

  • Though the book is written to satisfy the necessities of a large organization and my application was for a small firm (a “flat” organization with less than 35 employees), the information was sufficiently concise and complete, that I could readily modify the recommendations and net strong results. I recommend this book for anyone seeking to […]

    Earl Rishellon

  • When you are trying to implement a performance mesurements system in a non-profit it is extremely important to have tools that are clear, concise and useful. Parmenter’s book Key Performance Indicators especially the second edition played a clear role in helping me design indicators that made the most sense. Further the info in the book […]

    Stanley Capela

  • A really good introduction to KPIs. I’ve had this in my library since the 1st version came out a few years ago. I work with balanced scorecards and this book helped push me in the right direction when I was struggling to get started. A few people have complained that the templates in the book […]

    Matthew

  • David’s KPI methodology is easy to understand and share, and facilitates the identification and implementation of KPIs in any business. His approach drives improvement in operational performance.

    SCOTT HODGE, President and Performance Architect, Associates in Management Excellence

  • “David’s methods for the development and implementation of KPIs is straightfor­ward, clear, and above all else, practical. Anyone interested in implementing KPIs for the first time in his or her organization will find this book an invaluable resource.”

    SUZANNE TUCKER, CEO, The CFO Edge, Inc.

  • KPI (Key Performance Indicator) is overused. Parmenter does a great job in distinguishing between KPI’s and KRI’s(Key Results Indicators) as well as KPI’s vs. plain ‘ol “PI’s” or Performance Indicators. This is the most useful book I found on KPIs.  

    Adam Edwards

  • I strongly recommend this book if you want to learn deeply about KPIs, PIs, KRIs and RIs. It also stresses the importance of having CSF (Critical Success Factors). Part I, with 5 chapters, it’s already worth the price of the book. In Part II the author outlines his methodology to implement KPIs in an organization.  Excellent […]

    Jose Papo

  • David Parmenter is truly a king of KPIs.  I have read both the 3rd and the 4th editions of this book. Firstly, this book clearly defines what a KPI is and the myths around KPIs. Different types of measures and how to report them are clearly explained. Also, the author introduces to a concept called […]

    Theju Mudda

This book will answer the following questions:

How do you measure KPIs?

Types of performance measures?

Why only a few measures are KPIs?

What are the steps to take to design a KPI?

How do you implement KPIs in my organisation?

What is a KPI?

What makes a good KPI?

How to design a KPI?

Why many KPIs do not work?

How do you establish KPIs?

Readers may be interested in David Parmenter’s implementation guides (whitepapers + E-templates)

David’s intellectual property is constantly evolving and to access his up to the minute work it is best to purchase his extensive implementation guides. On notification of a purchase, David reviews the whitepapers, updating them, and then publishes. Ensuring that the reader receives his most up to date thinking. For more information, you can browse the toolkits below.

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